Return Policies

REMINDER : Please take your measurements correctly and check the size charts before placing your order. See section Good to Know about it…

policies are the following :

  • No refund. 
  • Credit note before 7 days. 
  • No returns on sale items. The sale is final.
  • In case of return, shipping charges are not refunded. A credit note will be issued on the price of the item and the taxes applied if necessary. Your credit slip will be applicable on your next purchase.


Return Voucher

 * All returns must be authorized by us before being returned *

Demand for your RMA number must be made within 5 days of receipt of your order. Returned items must be received within 7 days of your request for return number.


return condition

Returned items must meet the following conditions:

  • The label is pinned and identified as such there should not have been removed;
  • The item must be in its original condition, that is to say, not having been worn, washed or damaged and have all its parts (if applicable)

These are common things that make an item un-returnable: pet hair, smoke smell or odors, deodorant/lotion/make-up marks or if the item has had it’s tags removed and has been worn.

Look at your item before packing it up to return- if it does not look like it could go right back on the rack, please don’t send it back. :)

IMPORTANT : Any returned item received not in original re-sellable condition or without prior authorization will either :

  • Be charged a re-stocking fee of between 20-50% to make the product saleable again with dry-cleaning or repairs, pay for processing fees etc.
  • shipped back to you at your expense. If we cannot contact you for return shipping payment we reserve the right to donate the unsellable item to charity without refunding your card.

The final touch!

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