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Shipping


Packages are generally dispatched within 48 hours after receipt of your payment.   

We use Canada Post services for all our shipping.  Please use our shipping tools after adding your items to the cart for an estimated delivery date and cost, and then select the method you choose during the checkout process. 

Whatever the chosen shipping method, a signature is required on delivery of all packages to ensure good reception.

Shipping charges include packaging, handling and postage. They may contain a fixed part and a variable part based on price or weight of your order. We advise you to group your items in one order. We cannot group two distinct orders and you will have to pay shipping costs for each of them. Packages are oversized and protected.

Please be sure to review our Returns and Exchanges Policies before ordering.


Canadian Orders

*FREE SHIPPING* to canada for orders over $250! - all the time

For all orders of $250 and more, we are offering free shipping within Canada! The free shipping methode is via Canada Post Expedited, about 2 to 4 days* delivery.

Also, for a rush order, the XPressPost shippping is also available, about 1 to 2 days* delivery.  

   * Exception for remote areas : add 5 to 6 days.

But please take also in consideration the processing time of the order, that could take another day before shipping.

ATTENTION : If your package cannot be delivered due to an address error or is refused at the door, we will issue you a refund once we receive the item back minus the original shipping cost AND the return shipping cost accrued to get the item back. (This cost will vary depending on your location). You may checkout again but the shipping charges are not returnable so please double-check your address before checking out!

 

International Orders

We currently ship only to USA and Europe.  All international order are using either XpressPost USA or International (about 3 to 5 days delivery) or Small Air Paquet (15 days) for package less than 2kgs.  But please take also in consideration the processing time of the order, that could take 1 to 3 days before shipping.

Please note that we will not undervalue packages for customs, and any brokerage or duty fees incurred at the border are both your responsibility. They are also un-refundable by us in the event of a return. 

ATTENTION : If your package cannot be delivered due to an address error or is refused at the door, we will issue you a refund once we receive the item back minus the original shipping cost AND the return shipping cost accrued to get the item back to us, including any duties or brokerage fees. (This cost will vary depending on your location.) You may place your order again, but the shipping charges are not returnable so please double-check your address before checking out the first time!


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